Step 1 – Check filter cartridge is correct size

Check the size of the filter cartridge being used and replace with correct size. The size you need should be on the box the pool arrived in.

330gal pool – size I

530 & 800 gal pool – size II

1500 gal pool – size III

2500 gal pool – size IV

Step 2 – Check filter cartridge is positioned correctly

Check the position of the filter cartridge and align if necessary.

Step 3 – Check the filter cap seal is aligned incorrectly

Check the position of the filter cap seal and realign if necessary.

Step 4 – Check if the filter cap seal is damaged